Charlie’s Star Creations
Privacy Policy
Last updated: December-03-2025
At Charlie’s Star Creations, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, make a purchase, or contact us.
We comply with the UK General Data Protection Regulation (UK GDPR) and all relevant data protection laws.
1. Information We Collect
We may collect the following information:
1.1 Personal Information
When you place an order or contact us, we may collect:
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Your name
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Email address
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Delivery address
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Phone number (if provided)
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Order details
1.2 Payment Information
- Payments are processed securely via third-party providers (e.g., PayPal).
- We do not store or have access to your card details.
1.3 Website Usage Information
When you browse our website, we may automatically collect:
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IP address
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Browser type
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Pages visited
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Time spent on the site
This helps us improve our website and customer experience.
2. How We Use Your Information
We use your information to:
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Process and deliver your orders
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Send order confirmations and shipping updates
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Respond to your enquiries
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Improve our website and services
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Prevent fraud and protect our business
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Comply with legal obligations
We do not sell or share your data with third parties for marketing purposes.
3. Sharing Your Information
We may share your data only with:
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Trusted service providers, such as payment processors and courier services
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Website hosting platforms (e.g., Wix, Ionos, Shopify)
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Legal authorities only if required by law
These providers only use your information to provide the service you requested (e.g., delivering your parcel).
4. Cookies
Our website may use cookies to:
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Improve website performance
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Remember your preferences
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Analyse visitor numbers and behaviour
You can disable cookies in your browser settings at any time.
5. Data Security
We take appropriate measures to protect your personal information from:
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Unauthorised access
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Loss
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Misuse
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Alteration
However, no online service can be completely secure. We do our best to keep your information safe.
6. Your Rights (Under UK GDPR)
You have the right to:
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Access your personal data
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Request correction of inaccurate data
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Request deletion of your data
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Object to or restrict processing
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Request a copy of your data
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Withdraw consent at any time
To exercise any of these rights, please contact us at:
7. Retention of Information
We keep your personal information only for as long as necessary to:
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Complete your order
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Provide customer support
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Meet legal or tax obligations
After this, your data is securely deleted.
8. Children’s Privacy
- Our website is not intended for individuals under 16.
- We do not knowingly collect children’s data without parental consent.
9. Changes to This Policy
- We may update this Privacy Policy from time to time.
- Any changes will be posted on this page with the updated date.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Email: charliesstarcreations@outlook.com
Address: United Kingdom